info@logoin40minutes.com
The allotted number of revisions is based on your selected package and you can demand as much revisions as stated in your package details. We focus on providing the best services to our customers and will continue revising until your needs is met. You are not liable to pay additional price if the Logoin40minutes are not changed. You will have your revised design in 48 hours.
logoin40minutes has 48-72 hour turnaround time for most design services. This is not the complete time from start to finish for a project, only the turnaround time for a single iteration of a design stage. Depending on the kind of service the time required for revisions could be a minimum of 48 hours to 72 hours, this time means 2 working days, For example:
logoin40minutes offers a 100% Money Back Guarantee on all its design services. Customers can claim 100% of their money paid for the service back under the following circumstance:
If you are unsatisfied with the initial designs of the logo or the website. You can request a 100% refund on your project.
Note: Logoin40minutes hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Logoin40minutes. The company will be the rightful owner of the designs.
Services not related to design services are not eligible for refunds under any circumstances. They are not covered under our 100% money back guarantee. If such a service is acquired as part of a Package Deal of any kind, they cannot be used to request a refund on the entire package. Examples of such services are as follows:
For services that are not covered under the 100% refund policy in case of dissatisfaction the Logoin40minutes management after review the project may choose to offer a partial refund to the client.
To claim your refund, please follow the following steps
Dialing our Toll Free Number +1(973) 755-9676 and speak with your respective Project Manager to initiate a refund.
Live Chat. Click here to start chat now and speak with a representative to initiate a refund.
Sending us an Email to initiate a refund.
As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed we will initiate the process according to our refund policy stated above.
To cancel a project prior to project initiation due to reason unrelated to the service itself the refund request must be made within 24 hours of order placement in order to receive a full refund. Failing to do so will cause in receiving a service fee charge if a cancellation is requested after the initial 24 hours.
After you have received your refund, you will not have any rights to any designs submitted by Logoin40minutes, unless mutually agreed with by the company and the customer through written communication. The information will be submitted the Copyright Acquisition of the Government Copyright Agencies to maintain legality.
Our unlimited revisions policy is to make sure that you are 100% satisfied.
We aim at exceeding your expectations and strive to accomplish it.
We do not stop our revisions until you are completely satisfied with your design (number of revisions will be according to your package).
All finalised Designs provided by logoin40minutes are done so on a written request of finalisation by the client and upon finislastion the client receives all the final core files of the logo and owns 100% of all rights of ownership to the said logo.
logoin40minutes will not be responsible for creating or populating content (e.g. text/Images) into the website, unless purchased exclusively otherwise. In which case:
Logoin40minutes, does not share the customer information with regarding their project or contact details with anyone. The client’s person and project information is kept confidential at all points.
Once the project is completed successfully. Both parties Logoin40minutes and The Client agree not to intentionally defame or otherwise disparage the other with respect to matters arising after project completion.
Once the project is completed successfully. Each Party agrees to refrain from (and Logoin40minutes shall take reasonable steps to cause its officers and directors to refrain from), either directly or indirectly, hereafter making any defamatory comments of any type or nature whatsoever to anyone about the Client (and in the case of the Company, its employees, officers, directors, agents, consultants, affiliates, investors or business partners).
Logoin40minutes keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.
(c) Accept proposals or solicit parties identified through the Site to contact, deliver services, invoice, or receive payment outside the Site.
Logoin40minutes is primarily a design service and design consultancy provider. We will design and develop the services that the client needs. On occasions our packages and services purchased will include technical aspects to help the client with their websites and emails. Logoin40minutes will provide the client with the basic information regarding those services and the settings required to make those services works. Logoin40minutes will not be responsible for providing detailed trainings or installations of said services on the Customer’s end. Such services may include but not limited to:
There is no Service Level Agreement (SLA) between client and Logoin40minutes in terms of technical assistance or service outage, unless purchased separately as an ongoing maintenance service.
Logoin40minutes will not be held responsible in any way for customer’s failure to execute, install or learn the usage of above said services on their end, as the responsibilities for those lie on the customer’s end.
All Feedback requests or Revisions Requests, Refund Requests or any other instructions that pertain to the order need to be done through the OctaGroup Design Services TeamWork Account platform in order to be considered official.
Logoin40minutes will not be responsible for any communication done via any other platform than OctaGroup Design Services TeamWork Account or any phone numbers not provided by us or given on our official website.
Emails Sent back and forth through official emails that is “info@logoin40minutes.com” are to be only considered forms of valid communication.
We are not responsible for any damages, issues or delays caused due to contacts made through means of communication not provided by us.
We take full responsibility of all the information provided through our official domains.
Disclaimer:
All textual and graphical content related to images, portfolio and logos will remain the sole property of Logoin40 minutes. The trademarks, brand names and company names displayed on this website remain as the property of their respective owners. For any third party material displayed on the website, Logoin40 minutes has no influence over it. Thus, Logoin40 minutes is not responsible for any similarity or resemblance with any graphical or textual content on the web. According to the strict NDA policy which Logoin40 minutes adheres to, the case studies and portfolios displayed are actual but exemplary, however, the stats/facts, content, functionality, designs and actual names may differ from the actual projects.